John Kotter’s (1995) classic article on leading change provided an eight-step framework for delivering change effectively.

  1. Establish a sense of urgency
  2. Creating a powerful guiding team
  3. Having a vision
  4. Communicating the vision by a factor of ten
  5. Removing obstacles to the new vision
  6. Systematically planning and delivering short-term wins
  7. Don’t let it up, and don’t declare victory too soon
  8. Anchoring changes to the organisation’s culture

These eight steps do not have to be executed in sequential order, but each serves as a checkbox so leaders can avoid critical errors.

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